Roofing Door Knockers: What Homeowners Should Know & Questions to Ask
If a contractor knocks on your door after a storm, you’re not alone. Many roofing companies use door-to-door sales to offer inspections and repairs, especially after severe weather events. While some of these contractors are reputable, others may be storm chasers—companies that move from town to town chasing insurance claims and offering quick, low-quality fixes.
So, how do you tell the difference? Before signing anything or committing to an inspection, here’s what you need to know and the key questions to ask when a roofing salesperson knocks on your door.
Why Are Contractors Knocking on My Door?
Door-to-door roofing sales are common after hailstorms, high winds, and other severe weather. These salespeople often claim:
- Your roof has visible storm damage.
- They can work directly with your insurance company.
- They offer a free inspection with no obligation.
- While some of these claims may be true, be cautious—not all door-knocking roofers are trustworthy.
Red Flags of a Shady Contractor
- They pressure you to sign on the spot – A reputable company won’t rush you.
- They can’t provide local references or proof of insurance – Avoid any contractor who won’t verify their credentials.
- They offer to "cover your deductible" – This is insurance fraud and illegal.
- They lack a physical business location – Many storm chasers disappear after a few months.
Questions to Ask a Door Knocker
1. Are you licensed and insured?
A reputable roofing company will be able to provide proof of licensing, liability insurance, and workers' compensation coverage. This protects you in case of accidents or property damage.
2. Do you have local references or completed projects I can see?
Local experience matters. Ask for a list of past projects or customer reviews from homeowners in your area. A trustworthy roofer should be established in the community.
3. Can I see documentation of the damage?
If they claim your roof is damaged, ask them to show you photos or video evidence. A credible roofer will document everything and explain their findings.
4. Will you provide a written estimate?
A detailed, written estimate should include:
- The scope of work (repairs or full replacement)
- Material specifications (shingle type, underlayment, etc.)
- Payment schedule
- Warranty details
5. How do you handle insurance claims?
Legitimate roofing contractors assist with insurance claims but should never claim to “waive” or “cover” your deductible—that’s insurance fraud. Instead, they should:
- Work alongside your insurance adjuster.
- Provide accurate documentation of damage.
- Help you navigate the claims process.
6. What type of warranty do you offer?
Ask about both:
- Manufacturer warranties (for materials).
- Workmanship warranties (for installation).
Conclusion: Hire a Trusted, Local Roofer
If you need roofing repairs, do your research before hiring a contractor. Instead of taking a chance on a door knocker, choose a company with a proven track record in your community—like Matt’s Exteriors.
- Local and established since 2007
- Fully licensed and insured
- Verified customer reviews
- Expert storm damage assessments
- Honest, pressure-free inspections
